Terms & Conditions

The following is an Agreement between the broker, Carworx Auto Transport Inc., herein referred to as Broker, and the customer, herein referred to as Customer. The customer warrants that it is the registered legal owner of the vehicle or that it has been authorized by legal owners to enter into this Agreement.

The customer agrees to pay the price quoted for delivered vehicles, including all C.O.D. amounts and any additional charges initially agreed upon. C.O.D.s must be paid in cash, cashier's check, or money order.

The customer shall inform Broker if the vehicle is inoperable (unable to be driven under its own power) or oversized (lift kit, oversized tires, etc.). If the carrier is not informed prior to pick-up, all extra charges must be paid prior to delivery. The Customer shall prepare the vehicle for shipment, including the removal of all non-permanent outside mounted luggage and other racks prior to shipment.

Broker and its agents will not be liable for damage caused by leaking fluids, freezing, or antennas not tied down. Inspection of mechanical functions, exhaust systems, alignment, suspension or tuning of the engine is not practical at the time of shipment. Broker and its agents shall not be liable for damages not caused by their negligence, including damages caused by mechanical malfunctions; defective or insufficient brakes, parking brake or parking gear; overloaded vehicles; acts of God; damage caused by tie downs that break or tear due to vehicle's age or conditions; any damages caused by the loading or unloading of inoperable vehicles; any convertible tops that are loose, torn, or have visible wear, bras, or any other type of canvas or material covering; damage that is undetectable due to vehicle's dirty condition at the time of pickup. If the vehicle shall become inoperable during transport, an additional $100 will be charged to the customer.

Carworx Auto Transport Inc. does not agree to transport the vehicle on any particular truck, nor in time for any particular event, due to possible delays caused by weather, road conditions, mechanical problems, etc. The broker shall use its best efforts to deliver the vehicle within the estimated time frame; however, because unforeseeable factors could delay delivery beyond the estimated time frame, Broker does not guarantee the date or time of pick up and/or delivery.

Vehicle should be free of any personal or household items. Broker and its agents are not responsible for personal items left in the vehicle, nor for damage caused to the vehicle from excessive or improper loading of personal items. The following items are not allowed to be in the vehicle at the time of shipment: electronic equipment, valuables, plants, pets, alcohol, drugs, firearms, explosives, ammunition, flammables, jewelry, furs, money, or contraband.

In case the owner or its agents are unavailable and/or unreachable on, or 24 hours prior to, the scheduled delivery date, storage, and a re-delivery charge will be assessed. Customer shall pay any and all costs, including storage, towing, and additional delivery costs incurred as a result of Customer's breach of any warranty or obligation under this Agreement. Customer agrees to hold Broker and its agents harmless of any costs, expenses, damages, losses, and claims caused by Customer's breach of any warranty or obligations under this Agreement. Customers shall not be entitled to refunds for services rendered. Auto rental accruals will not be honored.

The vehicle will be covered by the carrier's agent cargo insurance up to the vehicle's market value. Any claim for loss or damage must be noted and signed on the condition report at the time of delivery. Signing the agent's bill of landing at the destination without a notation of damages shall be evidence of satisfactory delivery of the vehicle. Any claim of damages caused by the assigned carrier must be made within 5 (five) days of delivery and must be reported to the Broker and the designated carrier. Customers will not seek to charge back a credit card or stop a check to offset any dispute for a damage claim. Any claims for delay, damage, non-delivery, theft, or otherwise arising from or in connection with the transportation of a vehicle must be filed directly with the transporting carrier. Carworx TransportInc. will not be liable in any event for any such claims, actual or alleged.

In the eventuality that the Customer decides to cancel the order(s) within seven (7) days of the order's available date, the Customer will be charged a $50 processing fee per vehicle. If the Customer decides to cancel the order(s) after a carrier has already been assigned, the Customer will be charged a $100 cancellation fee.

This supersedes all prior written and oral representation of Broker and constitutes the entire Agreement between Customer and Broker and may not be changed except in writing signed by an officer of Broker.